![]() ![]() For steps on how to do so, please see How to record the screen on your Mac. If you're unable to record your screen in QuickTime Player in any app after confirming your Mac and apps are up to date, and that the app you're trying to record allows recording, we'd recommend using the Screenshot toolbar to record a selected portion of the screen, as well as the entire screen. If you need to contact an app developer, please see How to contact an app developer. If you're only unable to record the screen on your Mac when using specific apps, we'd recommend confirming the apps allow recording. Once you've confirmed your Mac is up to date, please see How to manually update apps on your Apple device to make sure your apps are up to date. If needed, please see How to update the software on your Mac. Prior to updating, please be sure to Back up your Mac with Time Machine. If you're no longer able to Record your screen in QuickTime Player on Mac in any app, we'd recommend making sure your Mac and apps are up to date. Before continuing with any recommendations, we do want to make sure you're aware that some apps might not let you record their windows. You've done a great job trying to resolve this on your own. We also understand you'd like to know the difference between the Screenshot app and QuickTime. We understand you are getting an error when selecting "New Screen Recording" from the QuickTime Player menu bar. I have used the Screenshot App, and it seems to work ok, but it is a bit basic and Quicktime seems to have more functionality, so I'd prefer that to work.Ĭan anyone help me fix the problem please.Īlternatively can anyone explain the difference between Screenshot and Quicktime and why Apple has both. The only thing that I suspect may have affected it is that I installed VLC Media Player, but i don't know how, because Quicktime still appears to be the default for opening. I've quit Quicktime and restarted the Mac. I've googled this problem and not found anything. In System preferences | Security and privacy Quicktime has access to screen recording. Try using the Screenshot app instead." (see below) However in the last few days when I click on "New Screen Recording" a little window pops up saying " Quicktime Player encountered and error while recording your screen. ![]() I know it is possible because I have managed to do a few. I'm new to Mac and am trying to use Quicktime to do a recording of my screen. ![]()
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